Information

INBOUND FIREARMS – Insurance Recommended

Complete Deposit and/or purchase desired service online and ship to:  1300 S Frazier #314 Conroe, TX 77301

WARRANTY

All of our firearms are covered by a one year manufacturer’s warranty – No Questions Asked. We even cover the shipping to and from our facility. (Shipping comes with insurance).

After the first year, warranty shifts to Limited Lifetime. (Please email for an RMA number, your firearm will not be accepted without one). Customer will be responsible for shipping to and from our facility.

DEPOSIT

We require a 50% deposit to begin any build. This is due once the build sheet is reviewed and approved by client.

Refunds are up to the discretion of Dissident Arms. If a refund is approved, then it will incur a mandatory 10% restocking fee on accessories and 20% on firearm deposits. If custom modifications have already been applied to firearm, there will be absolutely no refunds.

By using the code for placing a deposit, you are entering a binding agreement with our company. We will not ship any product to you until the remaining balance is paid.

Code to use for placing a 50% deposit on custom gun builds is: 50percentDeposit

REFUNDS ON ANY LIMITED EDITION OR SPECIAL RELEASE PRODUCTS ARE NON-REFUNDABLE

RETURNS

Returns of firearms are not accepted. Returns on accessories must be made within 30 days from the date of purchase and are subject to a 15% restocking fee. Items returned for credit must be UNUSED/UNMOUNTED, and must be approved by a representative of Dissident Arms before item is returned. Please send an email to Orders@DissidentArms.com to obtain a Return Merchandise Authorization (RMA) number.

Firearms are not allowed to be returned.  If there is damage to the firearm from shipping only priory to final transfer  the customer may request and exchange for the same item.

Only purchase a firearm if you are absolutely sure the you can legally own it and the FFL you are using will transfer the firearm to you.  We are fine shipping to any FFL that will do a legal transfer.

If the FFL does not transfer it to you and a return is attempted a 25% restocking fee plus shipping will be assessed.  You will be refunded the difference only once the firearm returns and inspected for use/damage.  Additional fees may apply if the firearms is used, damaged or missing something.

EXCHANGES

If you need to exchange your product within 30 days of purchase, please send an email to Orders@dissidentarms.com. Exchanges will only be performed for uninstalled and unused merchandise. You will be responsible for return shipping (to/from for the product exchange).  If the product is determined to be in used condition or attempted to be installed, you will be responsible for return shipping of the used item(s).

CANCELLED ORDERS

If you cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued.

If you cancel your order AFTER it has been shipped, please follow our Returns Policy.  The cancellation will have to be treated as a Return with all applicable fees.

BACK ORDERS

Items that are listed as “Back Ordered” when the order is placed have 30 days to be fulfilled. cancellations of Backordered procut will incur a 10% processing fee.

LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTY

This site is provided by Dissident Arms on an “AS IS” basis. Dissident Arms makes no warranties of any kind, expressed or implied regarding the operation of this site or the information, content or products appearing on this site. To the fullest extent permissible by law Dissident Arms disclaims all warranties expressed or implied, including but not limited to implied warranties of merchant ability or fitness for a particular purpose and also such warranties for any merchandise offered on this site. This disclaimer does not apply to any product warranty offered by the manufacturer of any product sold on this site. In some jurisdictions limitation of liability are not permitted. In such jurisdictions some of the foregoing limitations may not apply to you. Dissident Arms, its employees, officers, agents, and suppliers shall not be liable for any damages of any kind arising from the use of this site including direct, indirect, incidental, punitive, or consequential damages whether in contract, negligence or tort even if Dissident Arms knew or should of known of the possibility of such damages. Your use of this website is at your sole risk. If you are dissatisfied with the website or content of the site you are sold, the exclusive remedy is to discontinue using the site.
All products sold on this site are for adult use only and by ordering on this site you certify that you are of legal age and not prohibited from purchasing the products. Merchandise listed herein is not for sale in any state district of territory where the receipt, possession sale of use of any such merchandise is prohibited.

How to Purchase Firearms Online

We, Dissident Arms, sell firearms, ammo and custom firearms only in accordance with Federal, State, and Local firearm laws.
In order to Purchase Firearms Online:
You must be 18 or older to purchase long guns and 21 or older to purchase hand guns. Check your local & state laws. You must complete the following steps listed below before we can process your order.
1. Verify that the product you wish to purchase from Dissident Arms meet your state, county, or city firearm laws.
2. Once you have completed your firearm purchase online. You will receive an order confirmation e-mail.
⦁ If you do not receive an email order status update within two business days after placing your order, please give us a call at 832-370-2989
3.  Find a local FFL that will accept the transfer of the firearm for you. This can be your local Gun Shop, Pawn Shop, Gun Range or any other location that holds a current FFL and will help you with your transaction.
⦁ Please make sure you write your name and order number on any correspondence you send us.
⦁ If you choose a FFL not on the above mentioned link, have them e-mail,  fax or mail a file copy of their FFL to us at the address below:
Dissident Arms
Attn: FFL Transfers
1300 S Frazier #314 Conroe, TX 77301

E-Mail forms to: FFL@DissidentArms.com

4.  Contact your FFL and tell them you would like to transfer a firearm from Dissident Arms   This transaction is soley between you and the FFL holder.

5. Once your FFL holder receives your firearm; you will need to pick it up.
***Important: **** Upon arrival at your FFL, inspect your firearm to make certain that everything is acceptable before filling out the necessary paperwork. Once the transfer of the firearm is complete, the manufacturer’s warranty is then in effect and from that point on any complications with the firearm will need to be handled by the manufacturer.

Restrictions:

Firearm Restrictions by State:
California Handguns must be on Approved List. Assault weapons must be CA Approved.
Connecticut No Semi-Auto Rifles.
Maryland Firearms sales only to Class 01 FFL Dealer. WE WILL NOT SELL ANY AR15/M4 clone firearms to Maryland. Varying restrictions on Assault Weapons
Massachusetts No Handguns, Varying restrictions on Assault Weapons
New Jersey Firearms sales only to Class 01 FFL Dealer. Varying restrictions on Assault Weapons
New York No Assault Weapons, No Handguns (NYC)
Washington D.C. No Firearms
Please check your local laws for restrictions before ordering firearms.
Air Gun Restrictions:
Hawaii
Illinois
Massachusetts
Michigan
New Jersey
New York
Please check your local laws for restrictions before ordering air guns.

Blackpowder Firearms Restrictions:
Hawaii
Illinois
Massachusetts
Michigan
New Jersey
New York
Please check your local laws for restrictions before ordering blackpowder firearms.
NOTE: For all other states, we can ship most blackpowder firearms directly to you.

States That Prohibit Large-Capacity Magazines:
California 10 round limit
Colorado 10 round limit
Connecticut 10 round limit
Hawaii 10 round limit
Maryland 10 round limit
Massachusetts 10 round limit
New Jersey 15 round limit
New York 10 round limit

Privacy Policy
This Privacy Policy governs the manner in which Dissident Arms collects, uses, maintains and discloses information collected from users (each, a “User”) of www.DissidentArms.com (“Site”). This privacy policy applies to the Site and all products and services offered by Dissident Arms.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information and verification. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Dissident Arms may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Dissident Arms has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

ABANDONED ITEMS 

Once notified that the firearm is completed, the customer will have 30 days to make final payments, pickup their items and/or provide valid FFL transfer information.
After 30 days, the customer will be assessed a $20/day storage fee until the item is picked up or the value of the item or cost of labor has been collected.
Once the storage fee exceeds the cost of labor and/or value of the firearm, then the firearm will be considered abandoned and will be put on the floor for resale.

 

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.